1. Introduction
PEAK Athletics ("PEAK," "we," "us," or "our") operates the website and digital services at peakathletics-training.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By accessing the Service, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly and information collected automatically:
- Account & Identity: name, email address, phone number, date of birth, and parent/guardian name for minors.
- Health & Performance: self-reported readiness scores, sleep, energy, soreness, stress, motivation, medical conditions, injuries, personal records, and training logs.
- Scheduling & Sessions: preferred dates/times, consultation requests, session notes, and group placements.
- Payment Data: billing details processed through our payment provider (Stripe). We do not store full card numbers on our servers.
- Usage Data: device, browser, IP address, and interaction data collected automatically when you use the Service.
- Photos/Video: progress photos and training media you choose to upload, and imagery captured during sessions per our media release.
3. How We Use Your Information
- Provide, personalize, and improve coaching, programming, and training services.
- Schedule sessions, consultations, and group placements.
- Process payments, subscriptions, and refunds.
- Send transactional, scheduling, and readiness reminders.
- Monitor and analyze athlete progress, readiness, and performance trends.
- Respond to inquiries and provide support.
- Maintain records for safety, liability, and waiver documentation.
- Comply with legal obligations and enforce our agreements.
5. Payments & Billing
Payment information is collected and processed by our payment provider, Stripe. Stripe's handling of card data is governed by its own privacy policy and PCI-DSS compliance. We receive only transaction confirmations and limited billing metadata needed to manage your subscription and purchases.
7. Children's Privacy
Our services are available to athletes under 18 with the consent and involvement of a parent or legal guardian who signs the waiver and agreement on the minor's behalf. We do not knowingly collect information from minors without parental consent. If you believe we have collected information from a minor improperly, please contact us so we can remove it.
8. Data Retention
We retain your information for as long as your account is active and as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Training and health records may be retained for the duration of your engagement plus a reasonable period for safety and liability documentation, unless a longer retention is required by law.
9. Data Security
We use administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your data using industry-standard practices.
10. Your Rights & Choices
Depending on your location, you may have the right to access, correct, update, or delete your personal information, and to opt out of certain communications. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact PEAK Athletics at the contact details provided on our website.
